Privacy Policy

01 Who We Are

Flux Harbor provides online education services focused on AI tools, digital product usage, SaaS platforms, workflow tools, and practical digital skill development. Services may include instructional materials, guided learning sessions, practical training, and AI workflow learning resources.

All Flux Harbor services are non-certified, educational in nature, and delivered remotely. Flux Harbor does not issue formal qualifications, licenses, diplomas, or accredited credentials.

02 Information We Collect

Flux Harbor may collect information that you voluntarily provide when you interact with our website, services, forms, communications, or learning materials. This may include:

• Name, email address, phone number, and other contact details.
• Billing information, purchase details, and transaction records.
• Information submitted through contact forms, learning request forms, or service inquiry forms.
• Information related to your learning goals, digital skill interests, preferred tools, or requested educational support.
• Communications you send to Flux Harbor by email, phone, form submission, or other contact methods.
• Technical information such as IP address, browser type, device type, operating system, referring pages, pages visited, and general website usage data.

Flux Harbor does not intentionally collect sensitive personal information unless you voluntarily provide it in connection with a request or communication.

03 How We Use Information

Flux Harbor may use collected information for the following purposes:

• To respond to inquiries, learning requests, and service questions.
• To provide, schedule, manage, and deliver remote educational services.
• To create or deliver instructional materials, guides, checklists, and learning resources.
• To process payments, confirm transactions, and maintain purchase records.
• To communicate with learners about service details, scheduling, updates, support, and administrative matters.
• To improve website functionality, service quality, content structure, and user experience.
• To protect Flux Harbor's website, systems, materials, intellectual property, and legal rights.
• To comply with applicable legal, tax, accounting, and regulatory obligations.

04 Payment Information

Payments for Flux Harbor services may be processed through secure third-party payment processors. Flux Harbor does not store full credit card numbers, debit card numbers, or complete payment authentication details on its own systems.

Payment processors may collect and process payment information according to their own privacy policies and security procedures. Flux Harbor may receive limited transaction information, such as payment status, billing name, billing email, purchase amount, date, and order reference.

05 Learning Sessions and Communications

Flux Harbor may communicate with learners by email, phone, online meeting tools, scheduling platforms, or other digital communication methods. Information shared during learning sessions may be used to provide educational support, answer questions, prepare materials, and improve service delivery.

If session recording is ever used, Flux Harbor will request or provide notice where appropriate. Learners should not record, share, or distribute Flux Harbor sessions without prior written permission.

06 Cookies and Website Analytics

Flux Harbor's website may use cookies, analytics tools, pixels, or similar technologies to understand website traffic, improve performance, remember preferences, and analyze how visitors interact with website pages.

You may disable or limit cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

07 Sharing of Information

Flux Harbor does not sell personal information. We may share limited information only when necessary for legitimate business, operational, service delivery, or legal purposes, including with:

• Payment processors used to process transactions.
• Scheduling, communication, hosting, website, email, analytics, or customer support service providers.
• Professional advisors such as accountants, legal advisors, or compliance consultants.
• Government authorities, courts, regulators, or law enforcement when required by law or legal process.
• Service providers assisting with secure operation of Flux Harbor systems and educational delivery.

Any third-party service providers are expected to use personal information only as necessary to provide their services to Flux Harbor or comply with legal obligations.

08 Data Retention

Flux Harbor retains personal information only for as long as reasonably necessary to provide services, maintain business records, comply with legal or tax obligations, resolve disputes, enforce agreements, and protect legitimate business interests.

The exact retention period may vary depending on the type of information, the reason it was collected, and applicable legal or operational requirements.

09 Data Security

Flux Harbor uses reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet transmission, online platform, email system, or digital storage method can be guaranteed to be completely secure. You acknowledge that you provide information online at your own risk.

10 Your Privacy Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, restriction, or a copy of certain personal information held by Flux Harbor.

You may also request that Flux Harbor stop sending non-essential communications. Service-related messages, billing notices, legal notices, and administrative communications may still be sent where necessary.

To make a privacy request, contact Flux Harbor at support@fluxharbor-education.com. Flux Harbor may need to verify your identity before fulfilling certain requests.

11 Children's Privacy

Flux Harbor services are intended for individuals who are at least 18 years of age or who participate with the consent and supervision of a parent or legal guardian. Flux Harbor does not knowingly collect personal information from children under 13 without appropriate parental or guardian consent.

If you believe that a child has provided personal information to Flux Harbor without proper consent, please contact us so that we can review and address the matter.

12 Third-Party Links and Tools

Flux Harbor educational content or website pages may reference third-party AI tools, SaaS platforms, digital applications, websites, or learning resources. These third-party services are not controlled by Flux Harbor and are governed by their own privacy policies and terms.

Flux Harbor is not responsible for the privacy practices, security standards, content, or policies of third-party websites or platforms.

13 International Users

Flux Harbor operates from the United States. If you access Flux Harbor services from outside the United States, you understand that your information may be processed, stored, or handled in the United States or by service providers located in other jurisdictions.

By using Flux Harbor services, you consent to the processing of your information as described in this Privacy Policy, subject to applicable law.

14 Changes to This Privacy Policy

Flux Harbor may update this Privacy Policy from time to time to reflect changes in services, technology, legal requirements, or business practices. The updated version will be posted on the applicable website page with a revised "Last updated" date.

Your continued use of Flux Harbor services after changes are posted means that you acknowledge the updated Privacy Policy.

15 Contact Information

Questions about this Privacy Policy or privacy-related requests may be directed to Flux Harbor using the contact information below.